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This store has earned the following certifications.
Our travel luggage undergoes a strict producing process and quality control (QC) standards, ensuring top-notch performance. Mixi, with over 10 years of expertise in the luggage industry, guarantees that you can trust the Mixi brand.
Experience comfort and convenience with our hidden folding cup holder on the back of the suitcase. A phone holder is conveniently located at the top of the luggage, and a handle hook is provided for added flexibility. These thoughtful designs enhance your travel experience.
Equipped with American SJ Turbo mute spinner wheels, our luggage offers less noise and an elegant ride. The TSA-approved lock ensures both security and compliance with airport regulations, providing peace of mind during your travels.
Our fully zippered compartments offer superior privacy protection. Additionally, several zipper pockets allow for better organization, making it easy to find what you need quickly and efficiently.
At Mixi, we prioritize customer experience and strive to make every journey enjoyable. Our commitment to quality and service is reflected in our 24/7 customer support. Trust Mixi to enhance your travel adventures.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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